JOB TITLE: Team Leader, Environmental Services – Coble Creek Health Care

DEPARTMENT: Environmental Services

REPORTS TO: Environmental Services Director

POSITION TYPE: Full time position. Monday through Friday 1st shift.

CLASSIFICATION: Non-Exempt

POSITION SUMMARY:

Responsible for accomplishing and maintaining the cleanliness of the Twin Lakes Center Health Care Facility, while leading the environmental services team.

Essential Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Lead the team by example of work quality, efficiency and team work.
2. Manage team schedule including PAL and call outs.
3. Coach teammates in the moment with praise and areas for improvement.
4. Manage supplies and notify Environmental Services Director when new supplies or changes to quantities, products and other areas are identified.
5. Help administer evaluations noting strengths and challenges and helping teammates formulate measurable, meaningful goals.
6. Communicate team successes and needed areas of support to Environmental Services Director.
7. Identify opportunities and areas for improvement and encourage new ideas from your team.
8. Provide general cleaning and sanitation, on a daily basis, of resident rooms and all common areas.
9. As required provide services in the Laundry Department.
10. May be required to work independently or aid others in the cleaning of other facilities or residences owned or operated by Twin Lakes Center.
11. Reports all unusual conditions, behaviors, and/or resident complaints to the appropriate Management/Supervisory personnel in a timely manner.
12. Responds and reacts in a kind, polite, and professional manner to residents, families, visitors, coworkers, and supervision.
13. Responsible for protecting any confidential information concerning residents, family, and/or the organization.
14. Must demonstrate knowledge of and comply with all Safety regulations and procedures.
15. Must adhere to all facility and departmental Fire, Disaster, Threat, and Emergency procedures.
16. Adheres to all organizational and departmental policies and procedures in the performance of position responsibilities.
17. Must attend organizational and/or departmental training sessions and/or in-services as scheduled.
18. May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements
19. Demonstrate interest and commitment to work with a diverse senior population.
20. Maintain and facilitate a caring, compassionate and understanding relationship with residents by answering all questions and concerns.
21. Dress professionally an in accordance with the company’s dress code.
22. Possess the ability to make independent decisions when circumstances warrant it using good judgement and ethical conduct.
23. Able to perform job duties and work independently with frequent interruptions.
24. Able to read, write and speak English in a cogent and professional manner.
25. Able to organize, prioritize, and manage time, multiple tasks and projects.
26. Capable of concentrating with large volumes of work and handle pressure.
27. Possess the ability to maintain reliable on-site attendance.
28. Able to work mandatory work days and mandatory OT as needed.
29. Able to meet the physical demands and working environment of the position.
30. Able to follow procedures.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and/or Experience:

• High School Diploma/GED preferred.
• Three or more years of experience in cleaning and caring for a building preferred.
• Experience in a healthcare/hospital setting preferred.
• One or more years of supervisory experience preferred.